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Returns and Exchanges Policy

Your satisfaction is our priority at TRIXO. If you're not completely satisfied, we're here to help.

Return conditions

• You can return an item within 14 days of receiving it
• The item must be unused and in its original condition
• The original packaging must be kept

How to return an item

1. Contact us at support@tri-xo.shop
2. Tell us your order number and the reason for the return
3. We'll send you shipping instructions within 24 hours
4. Once we've received the item, your refund will be processed within 5–7 business days

Exchanges

You can exchange an item for another size or a different item of the same value within 14 days of receiving it.